Privacy policy

Draft for the clinic's legal review. Text in square brackets must be completed before this page is published.

Who we are

SKNCode London Clinic is operated by [Mg Gulyas Ltd], a company registered in England and Wales under company number [company number], with its registered office at [registered office address]. We are the data controller for the personal information described in this policy. Our ICO registration number is [ICO number].

Contact for privacy questions: [data protection contact name], info@skncode.co.uk, +44 7519 281976, SKNCode London Clinic, 50 Great Portland Street, London W1W 7ND.

What we collect

• Contact details: name, email, phone number and address.
• Health information you share for consultations and treatments, including medical history, skin assessments, photographs and consent forms.
• Booking and payment records (payments are processed by our payment provider; we do not store full card numbers).
• Enquiries you send through our forms, WhatsApp, email or phone.
• Website data: pages visited, device and browser details, and cookies (see our cookie policy).

How we use it

• To provide consultations and treatments safely and keep clinical records.
• To manage bookings, payments and online orders.
• To reply to enquiries and follow up on requests you make through our website forms.
• To send news and offers, only where you have opted in. You can unsubscribe at any time.
• To improve our website and services, and to meet legal and regulatory duties.

Our lawful bases

We process personal data to perform our contract with you, to comply with legal obligations, for our legitimate interests in running the clinic, and with your consent for marketing. We process health data because it is necessary for the provision of health care and with your explicit consent where required.

Who we share it with

We share data only where needed, with: our booking system (Phorest), our online shop and payment providers (WooCommerce, Stripe), our customer relationship platform (GoHighLevel), our email and messaging providers, our IT and website hosting providers, and professional advisers. Some providers may process data outside the UK under appropriate safeguards. We never sell your data.

How long we keep it

Clinical records are kept for [retention period, in line with professional guidance]. Enquiries that do not become bookings are kept for [period]. Marketing preferences are kept until you unsubscribe.

Your rights

You can ask to access, correct, delete or restrict your data, object to processing, request portability, and withdraw consent at any time. Email info@skncode.co.uk. You can also complain to the Information Commissioner's Office at ico.org.uk.

Last updated 27 October 2026.